How to authenticate to Duo when I get a new phone? Once you've installed Duo, click on this link to register your phone with Duo.įollow the directions to register a new device here: How to Register a Smart Phone for Duo two-factor authentication If your new phone has a the same phone number, but you have switched mobile operating systems (e.g. You will also receive a second text message with the activation link.Click the button to Send Activation Code Result: You will receive a text message with a link to the application.Ĭlick on this link to install the Duo application.If your new phone has the same phone number as your old one and is the same operating system (iOS, Android, etc) If you get a new phone, you should register it for Duo authentication soon as possible. How to deactivate a device registered for Duo two-factor authentication Register your new device If, for any reason, you no longer have a device that was registered for Duo two-factor authentication, you should deactivate it immediately. Duo - What should I do if I get a new phone? How to switch registered devices.
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